Publications: Empathy

Empathy and Persona of English vs. Arabic Chatbots: A Survey and Future Directions

There is a high demand for chatbots across a wide range of sectors. Human-like chatbots engage meaningfully in dialogues while interpreting and expressing emotions and being consistent through under

ASEM: Enhancing Empathy in Chatbot through Attention-based Sentiment and Emotion Modeling

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawb